Administrative Policies of American Heritage University of Southern California
The University has in place administrative policies to align its operations, set behavioral expectations across the University system, and communicate policy roles and responsibilities when appropriate to do so. Administrative policies will require or prohibit specific actions of faculty, staff, or students, as well as external individuals who use University resources or services, as appropriate.
Withdrawal and Refund Policy
A student has the right to cancel an Enrollment Agreement, a course, or a program. The following refund policies are applied.
AHU has and maintains the following policy for the refund of the unused portion of tuition fees and other charges in the event the student does not register for the period of attendance or withdraws therefrom at any time prior to completion of the courses or otherwise fails to complete the period of enrollment. The institutional refund policy for students who have completed 50% or less of the course of instruction shall be a prorated refund. Notice of cancellations shall be in writing; however, the initial notification to the university can be in any means available to the student. For the purpose of determining a refund under this section, you shall be deemed to have withdrawn from a program of instruction when any of the following occurs:
- You notify AHUSC of your withdrawal or as of the date of your withdrawal, whichever is later.
- AHUSC terminates your enrollment for failure to maintain satisfactory progress; failure to abide by the rules and regulations of the institution; absences in excess of maximum set forth by the institution; and/or failure to meet financial obligations to the School.
- You have failed to attend class for three (3) consecutive weeks.
- You have failed to return from a leave of absence.
Cancelling Enrollment Agreement/Withdrawal
To cancel an Enrollment Agreement or withdraw from the university, the student must notify American Heritage University of Southern California using any of the following means available to the student
- Via mail: AHUSC Attn: Registrar 9227 Haven Ave STE 210, Rancho Cucamonga, CA 91730
- Via Email: email@example.com
- Via Phone: (909)884-9000 ext. 113 or Fax: 909-467-1199
If a student cancels the Enrollment Agreement or withdraws from the university within the first seven calendar days after the start of their class, then the student will receive a 100% refund of all monies paid. However, if the student cancels the Enrollment Agreement or withdraws from the university after the seventh calendar day of the scheduled start of the class then the student will receive refunds according to the proration refund chart described below.
The effective date of the cancellation will be the date the student first notified AHUSC. via email, telephone, fax, etc. or the date of the postmark indicated on the request letter sent through the US Mail. The refund due will be provided within 30 days of the date of notification.
Percentage of Refund
2nd day of class to end of week 1
*Refundable tuition is the total course tuition minus the registration fee.
Registration Fee Refund Policy
Registration fees are non-refundable 7 days after the start of a student’s initial term.
The following is an example of how the prorated refund works for an 8-week BBA course:
- If the student pays $450 tuition and registration fee ($280) for the term and withdraws within the first 7 days of the start of the term, then the full tuition of $450 plus the registration fee of $280 will be refunded.
- If the student withdraws after week one, then the $280 registration fee is non-refundable
- If the student pays $450 tuition for the term and withdraws, depending upon the day the student notifies AHUSC of their decision to withdraw, the student will receive the following:
Example: Student pays $450 in tuition and $280 registration fee:
Tuition Refund to Student
Registration Refund to Student
First Day of Class
100% = $450.00
First Week after 1st Day
90% = $405.00
75% = $337.50
65% = $292.50
50% = $225.00
Fifth Week & After
0% = $0.00
Students who are placed on Financial Suspension will have their My AHU NoteBook account placed on a financial “hold.” A student whose account is on “hold” will not receive any administrative or academic services. Services withheld may include, but are not limited to, class registration, changing status, and requesting transcripts. Students must resolve their financial account with the Student Finance department to be removed from the financial “hold.”
Student Tuition Recovery Fund (STRF)
“The State of California established the Student Tuition Recovery Fund (STRF) to relieve or mitigate economic loss suffered by a student in an educational program at a qualifying institution, who is or was a California resident while enrolled, or was enrolled in a residency program, if the student enrolled in the institution, prepaid tuition, and suffered an economic loss. Unless relieved of the obligation to do so, you must pay the state-imposed assessment for the STRF, or it must be paid on your behalf, if you are a student in an educational program, who is a California resident, or are enrolled in a residency program, and prepay all or part of your tuition. You are not eligible for protection from the STRF and you are not required to pay the STRF assessment, if you are not a California resident, or are not enrolled in a residency program.”
The Student Tuition Recovery Fund (STRF) assessment rate has changed from zero ($0) per one thousand dollars ($1000) of institutional charges to fifty cents ($.50) per one thousand dollars ($1000) of institutional charges. Effective February 8, 2021, all institutions will be required to collect STRF assessments.
It is important that you keep copies of your enrollment agreement, financial aid documents, receipts, or any other information that documents the amount paid to the school. Questions regarding the STRF may be directed to the Bureau for Private Postsecondary Education, 1747 North Market Blvd., Suite 225, Sacramento, CA 95834, (916) 431-6959 or (888) 370-7589.
To be eligible for STRF, you must be a California resident or enrolled in a residency program, prepaid tuition, paid or deemed to have paid the STRF assessment, and suffered an economic loss as a result of any of the following:
- The institution, a location of the institution, or an educational program offered by the institution was closed or discontinued, and you did not choose to participate in a teach-out plan approved by the Bureau or did not complete a chosen teach-out plan approved by the Bureau.
- You were enrolled at an institution or a location of the institution within the 120-day period before the closure of the institution or location of the institution, or were enrolled in an educational program within the 120-day period before the program was discontinued.
- You were enrolled at an institution or a location of the institution more than 120 days before the closure of the institution or location of the institution, in an educational program offered by the institution as to which the Bureau determined there was a significant decline in the quality or value of the program more than 120 days before closure.
- The institution has been ordered to pay a refund by the Bureau but has failed to do so.
- The institution has failed to pay or reimburse loan proceeds under a federal student loan program as required by law, or has failed to pay or reimburse proceeds received by the institution in excess of tuition and other costs.
- You have been awarded restitution, a refund, or other monetary award by an arbitrator or court, based on a violation of this chapter by an institution or representative of an institution, but have been unable to collect the award from the institution.
- You sought legal counsel that resulted in the cancellation of one or more of your student loans and have an invoice for services rendered and evidence of the cancellation of the student loan or loans.
To qualify for STRF reimbursement, the application must be received within four (4) years from the date of the action or event that made the student eligible for recovery from STRF. A student whose loan is revived by a loan holder or debt collector after a period of non-collection may, at any time, file a written application for recovery from STRF for the debt that would have otherwise been eligible for recovery. If it has been more than four (4) years since the action or event that made the student eligible, the student must have filed a written application for recovery within the original four (4) year period, unless the period has been extended by another act of law. However, no claim can be paid to any student without a social security number or a taxpayer identification number.”
Available Methods of Payment
AHUSC accepts electronic funds transfer, cash, credit card, personal or business checks, cashier’s check, or money order. Returned checks are subject to a returned check fee. If there are technical or situational issues that arise, a student may be restricted to a specific form of payment.
Payments via My AHU NoteBook
To make a payment via check, credit/debit card;
- Login into Populi: https://ahusc.populiweb.com
- Navigate to your student profile
- Click on “Financial” and choose “Make Payment” located on the right side of the screen,
- Enter the amount you wish to pay, select payment type, and submit
Tuition Payment for Third-Party
Your tuition can be paid by a relative, friend, employer, or any third party without giving them access to your student account. Follow these steps:
- Log in to My AHU NoteBook
- Click on “My Profile,” then click on the “Financial” tab
- Click on “Make a Payment” and underneath the button, you will see “Someone else paying?”.
- 4. Once you click on this, a long link that looks like this:
- Copy and paste that link into any communication medium to who you want to assist you with your tuition payment. When this payment is received, it will automatically post to your student account as a payment
Payments via Bank Transfer
To make a payment via bank transfer or electronic funds transfer, please call student finance at (909)884-9000 ext. 112.
Payment Plan Schedules
Upon signing your Enrollment Agreement, a student is required to enroll in a payment plan of four or 12 months. Payment plans are intended only for tuition costs. There is an Enrollment Fee of $50.00 and every missed payment carries a late fee of $25.00.
Financial Aid Disclosures
AHUSC does not currently offer Financial Aid for any of our programs. Our tuition was designed to fit the budget of the average working professional. We offer affordable monthly payments with no interest.
If you obtained a loan to pay for this educational program, you will have the responsibility to repay the full amount of the loan plus interest, less the amount of any refund. If the student receives federal student financial aid funds, the student is entitled to a refund of the monies not paid from the federal financial aid funds. If you are eligible for a loan guaranteed by the federal or state government and you default on the loan, both of the following may occur:
- The federal or state government or a loan guarantee agency may take action against you, including applying any income tax refund to which you are entitled to reduce the balance owed on the loan.
- You may not be eligible for any other federal student financial aid at another institution or other government assistance until the loan is repaid.
Please note: American Heritage University of Southern California DOES NOT provide Title IV federal funding or student loans. However, if you have received federal student financial aid funds, you are entitled to a refund of the monies not paid from federal student financial aid program funds.
American Heritage University School of Southern California files this form for each student we enroll and for whom a reportable transaction is made. As you make your tuition payments, they are automatically reported and are available at the start of the next year. This benefits you as a student when you file your taxes as a Form 1098-T, Tuition Statement, is used to help figure education credits (and potentially, the tuition and fees deduction) for qualified tuition and related expenses paid during the tax year.