BB-330: Managing Conflict Resolution

Course Description

This course examines the role of the human resource professional as a strategic partner in managing today’s organizations. Key functions such as recruitment, selection, development, appraisal, retention, compensation, and labor relations are examined. Implications of legal and global environments are appraised and current issues such as diversity training, sexual harassment policies, and rising benefit costs are analyzed. Best practices of employers of choice are considered.

Course Learning Outcomes

At the completion of this course, a student will be able to:

  1. Recognize the nature of conflict and its impact on interpersonal relationships and organizations.
  2. Demonstrate the role of communication in generating productive conflict outcomes.
  3. Identify conflict intervention strategies such as coaching, negotiation, mediation, and system design in the management and resolution of conflict.
  4. Identify theoretical concepts, processes, and methodologies in managing and resolving conflicts in business.

Area of Focus

This course focuses on the the introduction of business knowledge

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Course Length

Total Units

Course Cost

Mode of Learning

This course is 8 weeks long. It is broken up into weekly modules

This a 3 unit course. The units are required to complete the program

The total cost for this BBA course is $450. Payment is paid in full

The method of instruction for this elective BBA course is online

Course Resources

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